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ThePerfectToast - Customer Service
A Shopping Stand, Inc. Store

Our goal is to provide you with the highest possible customer service. Depending on your needs, there are several ways to reach us. Please use the links below to contact us. We look forward to assisting you.

Customer Service FAQ's

Q: How do I return or exchange an item?

A: Given the customized nature of our toast writing service, we do not offer any returns or exchanges on either Custom or Semi-Personalized toasts. We do however, offer one free re-write or adjustment on any Custom Wedding Toast.

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Q: How will the charge on my credit card statement appear for this store?

A: Charges from this store will appear on your credit as SHOPPING STAND, INC. (our parent company). If you do not agree with the charges please contact us immediately.

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Due to the customized nature of our toast writing service, your credit card will be charged at 12:00am on the day you place the order.

Q: Will I be charged sales tax if I order from your store?

A: Since ThePerfectToast.com is a service, we do not charge any sales tax in this store.

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Q: How do I cancel my order?

A: Please bear in mind that our custom toast writing service is designed to create and send customized toasts to our customers quickly and efficiently. As a result, we CANNOT change or cancel an order once the "complete order" button is clicked on the order review page. If you need to add any additional information to your toast please contact us immediately.

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Q: Do the product prices in your store ever change?

A: Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart.

We cannot confirm the price of an item until you finalize your order. Despite our best efforts, a small number of the items in our catalog may be mis-priced. Rest assured, however, that we verify prices of products sold and shipped as part of our shipping procedures. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Prices are subject to change without notice.

If you have further questions about our toast writing service, click here.

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